How Airlines don’t care about your privacy: Case Study Emirates.com

Now imagine this, I said “You try to check-in for your flight online, and see the error message — This booking does not exist. You try again, this surely is a mistake. Nope, still the same error message.

The call center person repeats the same words. This has to be a mistake! You check your email, and there it is — staring back at you — email confirmation of cancellation.

But you are sure you didn’t do it.” Whodunnit?

Source: medium.com