Uhh, Google Assistant Impersonating a Human on the Phone Is Scary as Hell to Me
The near future terror of this project has to do with how it could be used to further erode your privacy and security. Google has access to a lot of your information. It knows everything you browse on Chrome, and places you go on Google Maps.
If you’ve got an Android device it knows who you call. If you use Gmail it knows how regularly you skip chain emails from your mom. Giving an AI that pretends to be human access to all that information should terrify you.
A bad actor could potentially cheat information out of the Duplex assistant in a phone call. Or use the Duplex assistant to impersonate you, making calls and reservations in your name. It’s also, just, you know, an AI that KNOWS YOUR ENTIRE LIFE.
You know that vaguely unsettling feeling you had chatting with AIM Bots? This takes it a few steps further and brings you to a precipice that looks a lot like Spike Jonze’s film Her.