Ticketmaster breached for months, personal data stolen by hackers
Ticketmaster has warned customers that their personal information may have been compromised, after malicious code was discovered running on its website. Up to 40,000 UK customers who purchased, or attempted to purchase, tickets between February and June 23, 2018 are thought to be affected. In addition, international customers who purchased, or attempted to purchase, tickets between September 2017 and June 23, 2018 may also be at risk.
Personal information compromised includes names, addresses, email addresses, telephone numbers, payment details and login details. Which is all bad news of course, but how did the breach happen in the first place? It appears that the malware was introduced to Ticketmaster’s site via a piece of external third-party code from Inbenta, a technology company that provides online chatbot and support ticketing services for websites.