Honda pauses production and closes offices following ransomware attack
Honda’s global operations have been hit with a ransomware attack and the Japanese automaker is still working to get everything back online. The company said Tuesday that it had to temporarily shut down some production facilities, and its customer and financial services operations are closed. At this time Honda Customer Service and Honda Financial Services are experiencing technical difficulties and are unavailable.
We are working to resolve the issue as quickly as possible. We apologize for the inconvenience and thank you for your patience and understanding. While Honda says some factories are opening back up, owners are unable to make online payments or access the company’s customer service website, according to complaints on Twitter.
And an employee in one of the company’s biggest North American customer and financial service offices tells The Verge that temp workers (who make up a significant portion of this part of the company’s workforce) are not being paid while the office is closed.